- The minimum chargeable rental period is 24 hours. It means that if you rent a car for a few hours, you will be charged for a full day. For example, if you need a car from Monday morning to Tuesday afternoon, you will be charged for two full days.
- If you want to extend your rental period, you must inform the rental agent in advance.
- You must return your rental car with the same level of fuel you picked it up with. If the level of fuel is lower, you pay the difference at the rates of car rental company. If the level of fuel is higher, you are not compensated for the difference.
- If the car is returned so dirty that it hinders its inspection, the car will be washed at the customer's expense.
- Standard insurance does not cover damages to wheels, undercarriage, windscreen, and interior of the car.
- In case of an insured event, you must immediately notify the rental agent and receive an infringement notice, except as otherwise agreed with the agent. Failure to fulfil these conditions will cancel the insurance issued for the car and make you fully responsible.
- The insurance is invalid in the event of deliberate damage to the car caused by intentional vandalism or neglect.
- Rental cars are allowed to travel only on paved public roads.
- Driving a rental car across the borders of Kingdom of Thailand is not allowed. Travel outside Bangkok province must be agreed upon at the time of booking. Prices and terms for the service may vary depending on the province.
In the event of unauthorized travel, the engine will be blocked and the deposit will be retained in full.
- The contact phone number with the correct country code provided at the time of booking must be available throughout the car rental period and on the day before pick-up.
- The payment for fuel, parking, fines, and toll roads is the responsibility of the renter.
- The minimum driver age is 21 and must have at least two years of driving experience. The company reserves the right to refuse service at any time if the driver's age and/or driving experience do not meet the requirements.
- Make sure you have an International Driving Permit (IDP) together with your regular national driving licence. All documents must have valid expiry dates. Copies and electronic driving licences will not be accepted. Otherwise, you will pay a fine of 1 000 baht (~$30) for driving without your IDP in Thailand.
- Only small pets may travel in rented cars and should be kept in their travel carriers at all times.